Privacy policy

Pixel Dixel Limited
Effective Date: 10/03/2025

1. Introduction

At Pixel Dixel Limited, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and store your personal information when you interact with our website (https://pixeldixel.com), services, and communications.

We comply with the UK General Data Protection Regulation (UK GDPR) and other relevant data protection laws in England and Wales.

2. Who We Are

Company Name: Pixel Dixel Limited
Registered Address: 70-72 Nottingham Road, Mansfield, Nottinghamshire, England NG18 1BN
Company Number: 16144643
Contact Email: hello@pixeldixel.com

For any data protection inquiries, you can contact us via email at hello@pixeldixel.com.

3. What Personal Data We Collect

We may collect and process the following personal data:

  • Identity Data:Name, surname, and contact details (email, phone number, address).
  • Account Information:Login details, preferences, and settings.
  • Transaction Data:Details of services purchased, invoices, and payment information.
  • Technical Data:IP address, browser type, device information, and usage patterns.
  • Recruitment Data:CVs and applications submitted via our website.
  • Marketing Preferences:Your choices regarding newsletters and promotional content.
  • Cookies and Tracking Data:Data collected through analytics tools like Google Analytics.

We do not collect or process special category data (e.g., racial or ethnic origin, political opinions, religious beliefs) unless explicitly required by law.

4. How We Use Your Data

We process your personal data for the following purposes:

  • Toprovide and manage services (including website access and support).
  • Toprocess job applications and manage recruitment.
  • Tosend marketing communications, if you have opted in.
  • Toanalyze website performance and improve user experience.
  • Todetect and prevent fraud or security breaches.
  • Tocomply with legal obligations.

We process personal data based on:

  • Yourconsent (e.g., marketing emails).
  • Theperformance of a contract (e.g., providing services).
  • Ourlegitimate interests (e.g., improving website security and functionality).
  • Legal requirements(e.g., tax or regulatory compliance).

5. Sharing Your Data

We do not sell or rent personal data to third parties. However, we may share your data with:

  • Service Providers:Hosting companies, payment processors, and IT support providers.
  • Regulatory Authorities:If required by law or for legal claims.
  • Marketing Partners:For analytics and advertising purposes (only if consent is provided).

All third-party service providers must comply with strict data protection measures.

 

6. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy:

  • Account Information:Stored until account deletion.
  • Transactional Data:Retained for six years for tax and accounting purposes.
  • Recruitment Data:Retained for six months after an unsuccessful application.
  • Marketing Data:Stored until you unsubscribe.

Once retention periods expire, data is securely deleted or anonymized.

7. Your Rights

Under the UK GDPR, you have the following rights:

  • Right to Access:Request a copy of your personal data.
  • Right to Rectification:Correct inaccurate or incomplete data.
  • Right to Erasure (“Right to be Forgotten”):Request data deletion when no longer necessary.
  • Right to Restriction of Processing:Limit how we process your data.
  • Right to Data Portability:Request data transfer to another service provider.
  • Right to Object:Stop data processing in certain cases (e.g., marketing).
  • Right to Withdraw Consent:If processing is based on consent, you can withdraw it anytime.
  • Right to Lodge a Complaint:Contact the UK Information Commissioner’s Office (ICO) at https://ico.org.uk if you believe your data is misused.

To exercise these rights, contact us at hello@pixeldixel.com.

8. Data Security

We implement strict security measures to protect your personal data from unauthorized access, misuse, or loss. These include:

  • SSL encryptionon our website.
  • Access controlsfor sensitive data.
  • Regular security auditsand monitoring.

Despite our efforts, no data transmission is 100% secure. Users should also take precautions, such as keeping login credentials private.

9. Cookies and Tracking

Our website uses cookies to improve functionality and analyze traffic. You can manage cookie preferences in your browser settings.

For more details, visit our Cookie Policy page.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any significant changes will be communicated via email or a notice on our website.

Last Updated: 10/03/2025